The 2025 AIOps Network Operator Survey, produced by Heavy Reading (now part of Omdia) for Amdocs and RADCOM, offers exclusive insights into how telecom operators are advancing AI-driven automation across 5G networks. Based on responses from 84 global network professionals, the report explores key strategies, challenges, and deployment timelines for AIOps, agentic AI, and digital twin technologies. It reveals how operators are closing the gap between AI ambition and implementation, prioritizing data quality, subscriber-centric insights, and trust-building methods to enable autonomous networks. With detailed findings on OSS/BSS integration, service assurance, and real-time user plane monitoring, this white paper is essential reading for telecom leaders navigating the future of network operations. Download now to discover how your peers are preparing for the next wave of intelligent automation and gain actionable guidance to accelerate your own transformation.

Download the full survey report to uncover how AIOps and network automation are shaping the future of telecom operations.