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Amdocs Live Operation Services: Intelligent, Resilient, and Scalable Operations

In today’s fast-moving telecom landscape, CSPs must manage hybrid and multi-cloud environments while ensuring seamless service delivery. Amdocs Live Operation Services provide an AI-driven, product-led framework that optimizes IT operations, enhances efficiency, and ensures continuous service excellence.

Amdocs Live Operation Services encompass Application Development & Maintenance, Operations & Support, and Infra and Cloud Operations. By integrating AI-powered automation, predictive analytics, and real-time observability, we drive efficiency, minimize downtime, and enhance operational resilience.

Why Amdocs Live Services?

A key differentiator of Amdocs Live Services is its strategic incorporation of Agentic AI, which uniquely addresses the "agency gap" that has often hindered traditional AI deployments in telecommunications. In the past, AI in telecom faced significant limitations—chiefly its inability to autonomously manage and execute complex tasks at scale. These systems were often reactive, requiring substantial human oversight to adapt to the fast-moving needs of the industry.

A key differentiator of Amdocs Live Services is its strategic incorporation of Agentic AI, which uniquely addresses the "agency gap" that has often hindered traditional AI deployments in telecommunications. In the past, AI in telecom faced significant limitations—chiefly its inability to autonomously manage and execute complex tasks at scale. These systems were often reactive, requiring substantial human oversight to adapt to the fast-moving needs of the industry.

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Find out more about how Operations Service team can help your business.