
User Device Management
User Device Management
With the advent of 5G & Industry 4.0, more connected devices are being onboarded. User device management is critical for CSPs and enterprises to manage complexities and business processes efficiently to effectively monetize new revenue streams.
User Device Management
A unified device management solution to manage any device on any network
Amdocs User Device Management is a unified platform to onboard, configure, monitor, troubleshoot, and manage any device (residential or enterprise, wireless or wireline) at scale. It supports standard protocols such as TR-69, TR-369 etc. and seamlessly integrates with OSS/BSS platforms to enable compelling use cases.
Bringing together AI/ML and device management, Device Analytics provides the ability to gain real-time insights to further enable CSPs and enterprises to achieve efficiencies and generate new revenue streams.

Solution offerings
Amdocs User Device Management is a scalable, flexible, secure, and multi-tenant solution offering a range of capabilities - onboard, configure, monitor, troubleshoot, maintain, and retire any device. It is a feature-rich integrated solution with intuitive and user-friendly interfaces. Entirely future-proof for any wireless or wireline device, serving residential or enterprise. While also supporting deployment options - on-premise and public/private/hybrid cloud. With in-built AI/ML capabilities, CSPs and enterprises are harnessing their power to reduce OpEx and CAPEX with various use cases such as predictive maintenance, auto repair, and more.

Benefits
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Reduce costs
With remote device configuration; troubleshooting at record speed and auto repair functionality.
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Vendor agnostic
Any device any technology – residential or enterprise, wireless or wireline.
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Enhance customer experience
Data-rich analytics to improve end-user experience with accurate recommendations and personal insights.
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Closed-loop automation
Perform intelligent actions based on device analytics through automated onboarding.
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Multi-metwork and multi-protocol support
To include fixed broadband (FBB), 2G/3G/4G/5G, NB-IoT, LTE-IoT etc.; LwM2M, MQTT, TR-69,TR-369 USP, OMA-DM, CoAP.
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Future proof
Supports AI/ML use cases such as predictive maintenance, automatic repair; supports flexible deployment options: on-premise, private cloud, public cloud or hybrid.