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Optimize and automate network services

When it comes to the multi-faceted network – comprising multiple vendors and technologies – Amdocs Network Workflow Management is the industry’s most agile and robust process management platform: from streamlining organizational procedures to empowering users, to monitoring the most complex business processes,

Our platform enables you to overcome the most difficult of network challenges. Monitoring of network rollout E2E processes spans the entire spectrum from design, integration and optimization to accepting and tracking human tasks, performing millions of automated checks and detecting anomalies.

team working

Benefits

  • Data integrity and visibility

    Enables real-time information sharing and team collaboration via notifications and custom user reports; advanced embedded analytics enables stakeholders to improve existing procedures

  • Increases productivity and team collaboration via an ‘all-in-one’ approach

    Single point of control tracks operational business processes and oversees tasks executed by teams or automation, while enabling communication with third-party applications that fetch/update the data

  • Remote access for project management and monitoring

    Mobile app works in conjunction with web portal for seamless field & data synchronization

  • Embraces business agility

    Robotic Process Automation (RPA), ML and AI automations empower smooth transition from human tasks to zero-touch automation, thereby reducing cost and promoting differentiation

  • Automation made easy

    Low or no-code platform functionalities enable operations teams to incorporate automation scripts into workflows