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AI-powered, cloud-native home OS, revolutionizing the home broadband experience

Transform the home broadband challenge into a unique opportunity to lower cost of care, deliver a differentiated service and ensure customer satisfaction. With Amdocs Home Operating System, inject intelligence into your home broadband offering to empower subscribers with independence and control, and service reps with the information they need at the time they need it.

A comprehensive end-to-end, modular software, cloud and services solution designed for service providers, Amdocs Home Operating System is based on ML and AI technologies and is integrated on multiple gateway models for operators across the globe.

woman outside at home using wireless network to work

Benefits

  • Smart & personalized AI-based insights​

    Subscriber app that provides users with advanced machine learning-based smart alerts for any home-connected device.

  • Reduced care costs

    Automatically and proactively detect and resolve broadband issues before they impact the customer experience.

  • Accelerating upsell opportunities

    Boost revenues with advanced next-best offer capabilities for care personnel and customers, with tools to accelerate value-added paid or packaged services.

  • Cyber security integrated as part of router offering

    Highly advanced cyber security features such as router protection, device fingerprinting and cyber protection for connected and IoT devices.

  • Flexible installation and SaaS business model

    Install on a service provider-owned router or as independent hardware with low set-up costs.

  • Churn reduction

    AI tools enable shorter care cycles and automatic repairs.