Network Support

Customer Self Service

Customer Documentation

Product Patches

Security Advisory Bulletins

ServiceNow

Please log in to our ServiceNow Support Portal for managing your Amdocs cases.

View our brief tutorial for an introduction on using the new Support Portal:

Customer Self-Service

Please log in to our Customer Self-Service Portal for access to Patches, Documentation, End of Life information, and Security Advisories.

Need Help Logging In?
If you encounter any problems accessing ServiceNow or the Customer Self-Service Portal, please contact Amdocs Open Network Support at the following email: support.DE@amdocs.com

If you are experiencing any major Production issues, please follow the escalation matrix as provided with the Hotline Number. You may also login with your credentials to obtain these numbers.