Day 1 – From Assisted to Agentic AI
Hear how Amdocs is revolutionising Quality Engineering, transforming Indonesia’s coffee trade with digital finance, and modernising data platforms with Agentic AI.
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Kick off your FinTech Festival experience with a powerful lineup of sessions from Amdocs Studios. Discover how GenAI is revolutionizing quality engineering, how digital finance is empowering Indonesia’s coffee supply chain, and how agentic AI is unlocking cloud-native data platforms. Whether you're driving transformation in testing, finance, or cloud infrastructure, these sessions offer actionable insights and real-world impact.
Day 1 Sessions
Fixing Test Bottlenecks with GenAI: From Assisted to Autonomous Quality Engineering
- Date: Wednesday, November 12th
- Time: 10:30
- Speaker: Rafi Massarwa, Professional Service Lead – Quality Engineering, Amdocs
- Synopsis: Most organizations struggle with long release cycles and resource-heavy testing that slows innovation. Discover how Amdocs transforms quality engineering with assisted, augmented, and agentic GenAI. Learn how to accelerate release cycles, cut costs, and improve accuracy by evolving your testing maturity with AI-driven solutions.
From Legacy to Cloud-Native: Leveraging Agentic AI to Unlock Modern Data Platforms and Reduce TCO
- Date: Wednesday, November 12th
- Time: 12:00
- Speaker: Lewis Tang, Head of Presales, APAC, Amdocs
- Synopsis: Manual migration of legacy technology to cloud-native platforms often proves to be time-consuming, error-prone, and inconsistent. This session introduces an Agentic AI Developer Assistant designed to solve this technical challenge, meeting the business demand for GenAI-enabled platforms and reduced Total Cost of Ownership (TCO). In this case the Agentic AI Assistant migrates legacy T-SQL scripts to cloud-native Databricks SQL.
From Bean to Bank: Transforming Indonesia’s Coffee Supply Chain with Digital Finance (Session 1)
- Date: Wednesday, November 12th
- Time: 12:45
- Speaker: Liberty Fauquex, Head of Sales, ASLI Pangan
- Synopsis: See how ASLI One and Amdocs are transforming Indonesia’s coffee trade with a digital wallet and blockchain-secured DT-SCF platform. Learn how farmers gain finance access, cooperatives achieve efficiency, and buyers secure compliant, traceable supply — creating a model for replication across industries.
Balancing Innovation and Risk: Responsible GenAI in Financial Services
- Date: Wednesday, November 12th
- Time: 14:00
- Speaker: James Mitchell, Senior Vice President, Head of Technology Consulting APAC, Thakral One
- Synopsis: As generative AI transforms financial services, it also introduces new dimensions of risk. How do we harness AI's immense potential while ensuring accountability, regulatory compliance, data protection, and customer trust? This session explores how institutions can confidently deploy GenAI in regulated environments by combining technical guardrails such as real-time monitoring, bias and content controls, and explainability mechanisms with structured management enabled by our 8-Step AI Adoption Framework. These form the foundation for Responsible AI, ensuring secure, transparent, auditable, and compliant AI systems that scale sustainably. Discover practical strategies for deploying GenAI safely across banking, wealth management, and insurance. Learn how we have helped leading institutions in Asia to balance AI-driven innovation with governance, risk, and compliance discipline without compromising security, privacy, or regulatory integrity.
The Future of Customer Experience: AI-Driven, Signal-Aware, Scalable
- Date: Wednesday, November 12th
- Time: 15:00
- Speaker: Latesh Pant, Director, Solutions Engineering, Asia, Teradata
- Synopsis: Discover how Teradata’s Customer Intelligence Framework unifies fragmented data, detects real-time signals, and activates autonomous agents for personalised engagement. It accelerates outcomes with pre-built AI use cases, enabling scalable, adaptive customer experiences and operational efficiency. The framework supports organisations at every CX maturity stage, driving growth and reducing risk.
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