Your submission has been forwarded to the appropriate contact.
Thank you!
Your submission has been forwarded to the appropriate contact.
Asterisk (*) indicates required field.
Thank you!
Your submission has been forwarded to the appropriate contact.
Transform customer experiences with AI-powered omnichannel engagement
CommBox is the enterprise-grade AI omnichannel customer experience platform that empowers seamless engagement across all channels from a single interface. Transform the way your brand interacts with customers – with digital engagement, business automation, conversational AI and GenAI chatbots – all within a single platform.
Designed for the digital-first landscape, CommBox automates repetitive service tasks, optimizes customer journeys, boosts your customer service teams’ productivity, ensuring you stay ahead of customer expectations. And with ISO, SOC2, and GDPR compliance, it enables rapid and secure AI deployment to drive efficiency and bottom-line results.
Unified inbox: Control all communications across WhatsApp, SMS, Messenger, Google Business, voice and social media. Auto-assign conversations, collaborate seamlessly and manage conversation history from one interface
Voice integration with Amazon Connect: Execute outbound calls and manage incoming calls with complete Salesforce recording capabilities
AI chatbots: Enable comprehensive self-service through intelligent messaging
No-code automation: Deploy end-to-end workflows and automation rules without technical expertise
Generative AI: Enhance chatbots with your knowledge base, optimize agent responses and automate conversation summaries
Digital signature solution: Process and store signed documents within the platform
Proactive campaigns: Deploy personalized WhatsApp messages with one click
Real-time analytics: Access comprehensive dashboards and BI for enhanced decision-making
Enterprise integration: Connect with SAP, Salesforce, MS Dynamics, Oracle Service Cloud, Priority ERP, Zendesk and any API-enabled system
Drive measurable results:
Maximize agent performance: Manage all channel communications through one powerful interface
Elevate customer satisfaction: Scale personalized services across voice and digital channels
Achieve 10x efficiency: Handle more inquiries while automating over 50% of repetitive tasks
Optimize operational costs: Scale automation across digital channels to reduce resource requirements
Increase conversions: Launch personalized WhatsApp/SMS campaigns to thousands instantly
Accelerate revenue: Automate end-to-end sales and service across digital channels
