Capitalize on tomorrow’s growth opportunities and master the complexity of today
B2B

Portfolio

Deliver an amazing end-to-end customer experience – from sales through to delivery and monetization.

Amdocs B2B Portfolio

Deliver an amazing end-to-end customer experience – from sales through to delivery and monetization.

Capitalize on the B2B revenue opportunity

The B2B market presents huge opportunities for growth. The availability of 5G and virtualized networks will enable CSPs to deliver highly targeted services, with private enterprise networks, edge computing and network-as-a-service offers enabling them to grow their businesses beyond pure-play connectivity.

To capitalize on these opportunities, CSPs need to meet the demands of B2B customers from product creation, through sales and ordering to fulfilment and monetization.

Amdocs B2B Portfolio consists of flexible, modular software that delivers end-to-end agility for CSPs and their customers – enabling everyone to fully capitalize on the potential of B2B services.

Benefits

Deliver end-to-end B2B customer satisfaction

Sell, deliver and monetize seamlessly to enable agility and flexibility for B2B customers.
Support multiple vertical markets

Deploy flexible, cloud-native business and operations software which can be used to power solutions targeting multiple use cases.
Offer commercial flexibility

Support multiple billing models to enable B2B customers to dynamically buy and consume services as they demand.
Capitalize on advanced network capabilities

Offer customizable B2B services enabled by 5G, network virtualization, edge and cloud assets.
Automate operations

Automate end-to-end lifecycle management of services across network domains to provide full operational flexibility.
Monetize partner products

Package partner-enabled specialist applications with connectivity services to improve vertical market alignment.

Amdocs propels the telecom industry with Amdocs CPQ Pro

Using a telco-native generative AI co-pilot, CPQ Pro is designed to address the challenges of selling and delivering advanced enterprise services, bringing unprecedented business benefits to service providers.

Resources

Data sheet: Amdocs Microsoft Customer Engagement Platform

Featured insights

Every move counts: Mastering B2B commerce

To shift from being a legacy supplier of communications services to a digital solutions provider in the B2B segment, there are a number of attributes CSPs require from their commerce platforms.

Get report

IDC explores telco B2B growth potential with Amdocs & Microsoft’s Customer Engagement Platform

Report reveals how the platform empowers telcos to navigate complex B2B sales journeys efficiently, streamline contract management, and harness the potential of AI-driven customer engagement.

Get report