LAUNCH DAY VIDEO: THE MOVE TO CUSTOMER EXPERIENCE See and hear Mike Couture, VP of Marketing at Amdocs, and Maribel Lopez, VP of Research at Forrester, discussing how the communications industry is changing dramatically and how the digital lifestyle is driving that change.

LAUNCH DAY VIDEO:THE AMDOCS CES 7.5 PORTFOLIO A look at why the customer experience matters and how in an age of competitive pressures and similar offerings, service providers can gain the advantage to standout in the crowd. Designed as an informative, entertaining program to deliver an experience that is uniquely Amdocs.

This video is approximately 20 minutes in length. If you prefer not to watch the full video, you can view specificparts below. All videos are in Windows Media format.

Part 1
"Amdocs CES - The Rise of the Customer Experience"
See and hear how Amdocs CES is changing the game and putting the Customer Experience at the digital lifestyle revolution.

Part 2
"How is Your Experience?"
See and hear what the average person thinks about digital technology and it impact on everyday life.

Part 3
"Breaking Down the Silos"
See and hear how Amdocs CES is breaking down the traditional silos that impact the delivery of a seamless customer experience.

Part 4
"Amdocs CES - an interview with Guy DuBois"
See and hear, Guy DuBois, President of Amdocs Product Business Group talk about Amdocs CES and it’s impact on the communication industry.

Part 5
"The Disconnection of the Experience"
See and hear how the connection between customer satisfaction and a satisfied customer is sometimes a disconnect.

Part 6
"Amdocs CES 7.5 - How Does it Measure Up?"
See and hear of Amdocs CES measures up to the competition and all the new features of the CES portfolio.

Part 7
"Amdocs CES - The Rise of the Customer Experience"
See and hear how Amdocs CES is changing the way the experience impacts the digital lifestyle.

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