Fiserv Investment Support Services (ISS) 
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Helen Cousins, CIO of Fiserv ISS speaks out about Amdocs' work with Fiserv TM
"Amdocs outsourcing has played a vital role in simplifying the large and complex architecture that we inherited, to meet the current needs of our company. By relying on Amdocs, we were able to leverage their vast experience in a wide range of operations, rather than making a huge investment in developing IT skills and resources to run the new IT infrastructure ourselves."

At-a-Glance
Fiserv ISS
Website: http://www.fiserviss.com
Headquarters:  Denver, CO USA
"Amdocs has helped us design and build a new infrastructure and support the deployment of many updated and new critical business systems. Through Amdocs we were able to establish a flexible business model by which we received the expert support that we needed in different areas, when we needed it and for as long as it was needed."

"We presented Amdocs with a very ambitious and challenging timeline to meet the demands of the project. However, thanks to our past experiences working with Amdocs in previous environments, we knew we could count on them to deliver. We also knew we could count on Amdocs to identify any challenges along the way and, together with our people, find solutions to keep to our goals and critical milestones. Then, when we were faced with unexpected challenges, Amdocs simply pulled in additional experts from their worldwide pool of resources to keep everything on track."

"The nature of our outsourcing relationship with Amdocs has undoubtedly contributed to the success of the project; we all feel like one team and our people and theirs speak in a vocabulary of ‘we' and ‘us' together, rather than in terms of 'them' or 'Amdocs'".

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