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Amdocs Solutions
- Amdocs Cramer OSS Suite, including:
- Amdocs Resource Manager
- Amdocs Task Engine
Benefits
- Consolidated over 83 different network inventory repositories
- Delivered a complete inventory management platform for legacy services and new generation data services
- Improved customer service through a more accurate and clearer view of customer needs
- Faster time to market for new products which drives subscriber increases
- Improved management of a wide range of products and services
- Delivered an accurate picture of network assets
- Increased operational efficiency
Business Results
- 50% reduction in service design & fault analysis times
- Reduced time to provision products and services by 20%
- 18% increase in network utilization
- Improved network CAPEX by $180K p.a.
- Delivered significant cuts in OPEX
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More on Amdocs from Rogelio Ancira, Systems Director, Alestra... |
"Amdocs Cramer provides the vital integration between our services, our network and the customer."
"Amdocs Cramer improves interaction with the customer in several different ways: for selling, for making support easier, and for service delivery."
"With Amdocs Cramer we are able to manage the provisioning of services faster and more efficiently." |
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